Our team
Meet the people behind 5 Point Care. Get to know our management team below.
Our management team

Tracy
Managing Director
With more than eight years of experience in the disability sector, I bring both industry knowledge and a genuine passion for supporting people to my role as Managing Director of 5 Point Care.
My career began as a support worker, where I quickly developed a passion for helping people live meaningful and independent lives. From there, I progressed through a range of roles, including data entry and incident quality compliance, Supported Independent Living (SIL) Coordinator and Assistant Manager. I then managed a highly successful disability support company for four years. These experiences gave me invaluable insight into every level of service delivery and ultimately inspired me to establish my own SIL organisation, 5 Point Care.
What continues to drive me is the opportunity to make a positive difference in the lives of people who face challenges that many of us may never experience. It is an incredibly rewarding industry to be part of, and I genuinely love helping people achieve their goals, build confidence and live the life they choose.
I want 5 Point Care to be a place where participants feel heard, families feel comfortable asking questions, and our team takes the time to truly understand the people they support. My focus is on creating services that are person-centred, reliable and tailored to each individual’s needs and preferences.
As Managing Director, I oversee the day-to-day operations of the business, including quality assurance, NDIS compliance, financial management, risk management and strategic growth. Above all, I ensure that participants remain at the centre of every decision we make.
Outside of work, you’ll usually find me spending time with family, getting lost in a good book or enjoying a walk with my dog, Aurora. Being by the water is one of my favourite ways to relax and recharge.

Kiara
SIL Coordinator
As a supported independent living (SIL) coordinator, I lead a team of support workers to help them provide the best possible care. I coordinate appointments, prepare progress reports and keep up with each participant’s day-to-day life.
I have almost five years of experience in the disability sector, and it has been an incredibly rewarding journey. My previous work as cabin crew and in the airport industry taught me to communicate clearly and adapt to change. It also helped me build relationships with people from all walks of life.
Equality and dignity guide my approach to care. I work closely with participants and their families, listening to their insights, preferences and cultural values. These help shape the support we provide.
Outside work, life revolves around my two children. I love films, whether I’m catching a new release at the cinema or watching at home. I also enjoy trying new recipes for my family.
Sophie
SIL Coordinator
As a supported independent living (SIL) coordinator, I oversee participants’ day-to-day support arrangements, making sure their needs, goals and preferences guide their care. I supervise and work closely with our support staff, helping them provide quality support.
I have worked in the disability sector for more than four years and find it an exceptionally rewarding career. Before this, I spent eight years in retail, where I developed my communication, teamwork and problem-solving skills. Taking on leadership responsibilities also helped shape the skills I bring to my current role.
I have completed a Diploma of Nursing, which strengthened my understanding of health, wellbeing and person-centred care. I build trusting relationships with participants and their families through open communication, respect, honesty and understanding. I believe everyone deserves to be heard, valued and supported in a way that reflects their individual needs and goals.
Outside work, I love travelling, whether I’m visiting Japan, one of my favourite destinations, or heading to the Gold Coast for a beach weekend. Most of all, I enjoy spending quality time with my family, friends and my chihuahua, Gustavo.
Leanne
Roster Clerk & Accounts-Payroll Officer
I support staff rostering at 5 Point Care and work with plan managers and support coordinators to help coordinate participants’ support services within their budgets.
I bring 30 years of experience in administration and program funding, including 15 years in the disability sector. My background includes administration, funding and rostering roles at Spinal Life Australia and previous work in Indigenous Affairs at the Commonwealth Attorney-General’s Department.
At Spinal Life Australia, I worked with service agreements, funding contracts and service quotes. I also helped people enquire about services and supported clients during their transition from Queensland Government funding to the National Disability Insurance Scheme (NDIS).
I want participants and families to feel supported, respected and well informed. I value clear communication, take time to listen and answer questions about service agreements, and follow through on my commitments.
Outside work, I enjoy music of all kinds and work to buy concert tickets and merchandise! I also enjoy reading, watching football and ice hockey, playing golf and spending time with friends and family. I consider shopping a sport, too.
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