Getting started
You don’t need all the answers before you get in touch. A question is a good place to start.
How to get started
01
Tell us what you need
Describe your routines, preferred area and the support you want to ask about.
02
Discuss the options
Ask what support could involve, what it costs and who you want involved.
03
Decide your next step
Take time to compare options and understand any agreement before deciding.
What to prepare for a first conversation
You can start by talking about your goals, your preferred area and the support you’re exploring.
You choose who joins.
A family member, friend, advocate or coordinator can help with the conversation, with your permission.
Keep the first step simple.
There is no need to send sensitive records or your NDIS number through a first enquiry.
Take time to consider.
Ask about service agreements, choices, funding arrangements and how support would work.
Talk with us about your support.
Tell us the support you’re exploring and your preferred area.
Information before you decide
You can ask for accessible information and involve a trusted supporter or independent advocate.