Costs and service agreements
Understand what is included, what it costs and how you can make changes before you agree to support.
Useful things to ask
- What support is included, and how often would it be provided?
- Which fees could apply, including travel or other charges?
- What cancellation terms apply to this agreement?
- How can I review, change or end an arrangement?
- Can I have the agreement explained in a format I understand?
Housing and SIL support are different arrangements
Ask how a housing or tenancy agreement differs from a paid support agreement, what each costs, and how you can review or change your support arrangements. Do not assume a home automatically requires a particular support provider.
Check current information
Ask us for a quote and a service agreement that explains your support, charges and cancellation terms. Take time to read them and ask questions before deciding.